This page outlines the photo booth services provided by Moore Moments (Referred to as Vendor) to clients (Referred ti as Client) who booked photo booth services through the Vendor's website: mooremomentsphotobooth.com

Retainer

An initial 50% retainer must be placed to secure the date, it goes towards your total amount due. (non-refundable past cancellation date policy).

Payment Schedule and Method

For your convenience, payments can be made online via our website mooremomentsphotobooth.com using Stripe or PayPal and a valid credit or debit card. Otherwise, payment is to be made by cash or check. The initial retainer is due upon booking. Remaining balance is due 2 weeks before event date. All rental fees are subject to applicable state and local sales tax. In accordance with Arizona law, Moore Moments LLC will collect and remit the required Transaction Privilege Tax (TPT) based on the rental location. The final invoice will reflect the applicable tax rate at the time of booking. By signing this agreement, the client acknowledges responsibility for all applicable taxes.

Contracted services
Includes all services described in selected package details reviewed and distributed to clients. Any additional services/products requested by the client incurred by vendor will be billed directly to client at cost. All services contracted cannot be deducted, but additional services can be added.

Postponement Policy

If for any reason, our services need to be cancelled for the original scheduled date of service, a second date of service can be selected by our customer for no additional fees. The second date of service is not required at time of postponement, but is required to be booked within 30 days of the cancellation date. Payment schedule will be determined and readjusted post new event date notification. Once client chooses new date, post new event date being established, second payment in full will be required at time of service re-start. Please keep in mind this does not mean that the next date you want will be open.
All postponement requests to change service dates must be submitted in writing via email to [email protected]

Customers will have 30 days from the postponement date to have the new event date scheduled or all funds submitted to Moore Moments will be forfeited. It is the customers responsibility to reschedule the event. It is recommended to schedule well in advance of the next event for availability reasons. If Moore Moments is already scheduled for another event on the day you choose, a mutually agreed upon alternate date must be chosen. No refunds will be given due to the inability to schedule a mutually agreed upon secondary service date.

Liability

It is understood that Vendor is only liable for services completed and provided by Vendor and cannot be held liable for the services of other contracted vendors. It is understood that in no event shall Vendor be liable for consequential damages of any kind. It is understood the vendor is not liable for delays or issues caused by venue restrictions or unforeseen circumstances. The Client agrees to cover the cost of any damages to the photo booth or equipment caused by guests.

Venue Requirements

The Client agrees to provide A dedicated space of 10x10 for the photo booth. Access to power outlets within 5 ft. Shelter from weather conditions (for outdoor events). If this is not provided, we will not be able to perform our job and result in forfeit of rental and no refund.

Service Period

Pursuant to the responsibilities of the client, Company agrees to have the photobooth operational for a minimum of 80% during this period; occasionally, operations may need to be interrupted for maintenance of the photobooth.

Wi-Fi Access

Company Social media package requires client to provide or guarantee a venue internet connection of at least 1MB. Company is not responsible for insufficient social media features below the required internet speed.

Online Gallery

Upon receiving downloadable link for high- resolution files, client accepts all responsibility for archiving and protecting the photographs. Company is not responsible for the lifespan of any digital media provided for any future changes in digital technology or media provided for any future changes in digital technology or media readers that might result in an inability to read discs provided. It is client's responsibility to make sure that digital files are copied to new media as required.

Responsibility.

Vendor is not responsible for Acts Of God, Natural Disasters, an Act Of Government such as A Declaration of National or Local Emergency, or Other Incidents Not within the control of the Vendor, i.e. accident, death in the family, illness, pregnancy, or sudden tragic circumstance. In such a situation, Vendor. will obtain, upon approval of the client, a qualified professional replacement to fulfill Vendor’s obligations under the contract, at no additional charge to the client. You will receive your deposit back if this happens and event can no longer happen.

Permitted Uses of Product(s)

Vendor grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only. Personal use includes, but is not limited to, use within the following contexts: In photos on Client’s personal social media pages or profiles; personal creations, such as a scrapbook or personal gift; personal communications, such as a family newsletter or email or holiday card.

Parking

Client shall provide parking for company's vehicle while at client's event. The parking space shall be within close proximity to the venue, and the client shall provide any necessary parking permit or pass prior to the event.

Cancellation Policy

Since the Vendor is exclusively securing the date for the Client and rejecting other business opportunities, If event is canceled, no portion of fees paid to Vendor will be returned.
All cancellations must be submitted in writing via email to [email protected]. If the event is postponed, services contracted can be applied to a new date if available (refer to Postponement Policy).
If the customer cancels the service and has no intentions on utilizing the photo booth service of rebooking a new event date in the next 30 days(You have 30 days to rebook a new date. The new event date does not need to be in the next 30 days), the down payment will be forfeited completely and any amount paid will not be transferred to any other date nor refunded.

Copyright Ownership

In the event that any copyrighted work(s) are created as a result of the Services provided by Vendor in accordance with this Agreement, Vendor owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Provider and may be used in the reasonable course of Provider business.

Exclusivity

Client understands and agrees that he or she has hired Vendor exclusive of any other service provider. In order to provide a high level of satisfaction and quality of service, no other service providers, other than any assistant or third party that Vendor hires to complete the Services outlined in this Agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this Agreement.

Damage or Loss of Accessories

Client agrees to exercise all due care in caring for, and preserving the property of Vendor. Clients shall remain responsible for all loss or damage to rentals, up to and including actual replacement value for each missing or damaged item per cost.

Appropriate Conduct/ Safe Working Environment

The Client(s) expressly agree(s) to take best efforts to provide Vendor and Vendor’s staff with safe and appropriate working conditions. In the event of circumstances deemed by either Vendor or a bystander to present a threat or implied threat of injury or harm to Vendor staff or equipment, the Vendor reserves the right to cancel all services remaining under this Agreement and leave the event. At the Vendor’s discretion, the Vendor may enact a three-strike policy. After the first offense, the Vendor will make reasonable efforts to notify the Client(s) or a responsible party. If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time (maximum of 15 minutes), Vendor shall resume work in accordance with the original terms of this Agreement. If the threatening behavior occurs for a second time, the Client(s) will agree to remove the offending person for the remainder of the event. If the behavior occurs a third time, the Vendor will immediately leave the event. If the Vendor leaves the event early due to any offending behavior, the Client(s) expressly agree to relieve and hold Vendor harmless as a result of incomplete event coverage, or for a lapse in the quality of the Vendor’s work, and the Client(s) shall be responsible for payment in full.